9-11 Lower Redland Rd, Redland, Bristol BS6 6TB

Delivery & Returns

Free Delivery for Orders Over £30

Free standard shipping for orders totaling over £30. For orders under £30 delivery costs £3.95. Once your order has been purchased, the estimated arrival is 3 – 5 working days.

Returns

Please contact us via the contact form to arrange a return within 28 days of your order being made. Returned orders must be unopened in their original packaging. Once we receive the order we can issue a refund (excluding shipping costs).

Damaged Orders

If your parcel arrived damaged and this has affected the quality of your products then please get in touch. You can either choose to have another product sent out or we can issue a refund. We will ask for picture proof for our records.

Dispatch Time

We post all your orders Monday through to Friday via Royal Mail. We make every attempt to ensure these are sent the same day as your order is placed, however there may be periods where this is not possible and your order will be sent the following day.

No Unnecessary Packaging

We make every effort to reuse packaging where we can. Packaging materials include eco-friendly, plastic-free bubblewrap made from kraft paper which you can put in your weekly recycling and parcel tape that’s completely biodegradable too.

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