Shipping policy

Postal orders

Orders up to 1.999kg - £3.65

Orders between 2kg - 5kg - £6.59

Local delivery

Orders up to £49.99 - £3.65

Orders over £50 - FREE

We offer local delivery on all items, including chilled, glass, and heavy products.

Deliveries are made every Friday to the following postcodes:
BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15 and BS34.

If we don’t cover your postcode yet, please get in touch — we’d love to hear from you!

Order processing

• Order by 1pm Thursday for Friday local delivery.
• Orders placed after this time will be delivered the following Friday.

We’ll email you once your order has been dispatched, or is ready for collection.

Please note: Items marked “Local delivery only” are available for local delivery and Click & Collect, but cannot be shipped nationwide.

Click and Collects

All items are available for Click & Collect.

Orders placed before 1pm are available for next-day collection*.

We’ll email you when your order is ready. Orders not collected within 7 days of this email will be cancelled and refunded.

*If all items in your order are in stock.

Packaging

We make every effort to reuse packaging wherever possible.

Our materials include:

• Plastic-free bubble wrap made from kraft paper (recyclable with your household collection).
• Fully biodegradable parcel tape.

We’re always working to reduce waste and keep our packaging as sustainable as possible.